ORTHODONTIC VIRTUAL CONSULTATION
USER TERMS OF SERVICE

1. Your Acceptance
By accessing, using or visiting the ORTHODONTIC VIRTUAL CONSULTATION website or any data feeds and services provided to you on, from, or through the Orthodontic Virtual Consultation website (collectively the "Service") you signify your agreement to these terms and conditions (the "Terms of Service"). If you do not agree to the Terms of Service, please do not use the Service. Although we may attempt to notify you when major changes are made to these Terms of Service, you should periodically review the most up-to-date version on the Orthodontic Virtual Consultation website. Orthodontic Virtual Consultation may, in its sole discretion, modify or revise these Terms of Service at any time, and you agree to be bound by such modifications or revisions. Nothing in these Terms of Service shall be deemed to confer any third-party rights or benefits.
2. Service
The Terms of Service apply to your use of the Orthodontic Virtual Consultation Service, which includes all features, applications, content and downloads offered by Orthodontic Virtual Consultation . “Content” includes the text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features and other materials you may view on or access through the Service. The Service includes all aspects of Orthodontic Virtual Consultation , including but not limited to all products, software and services offered via the Orthodontic Virtual Consultation website.
Delivery of Orthodontic Services by Teledentistry
You have elected to receive orthodontic services via Teledentistry which involves using electronic and digital communications between you as a patient or parent and your orthodontist. In providing Teledentistry services, your orthodontist will follow the rules and regulations of the state dental board(s) in which the doctor is licensed.
Delivery of OrthodontTHERE ARE RISKS AND LIMITATIONS WITH TELEDENTISTRV FOR ANY DENTAL TREATMENT INCLUDING ORTHODONTICS:
  • Unfortunately, some of the conditions that lead to adverse outcomes in orthodontics are difficult, if not impossible, to diagnose and treat without an in-person examination and if not diagnosed can lead to long term problems. These conditions include, but are not limited to, periodontal disease (disease of the gums and bone), root resorption (shortening of the roots of the teeth) and oral pathology (lesions that may be harmful), all of which require radiographs and/or other imaging techniques to identify. These potential complications and others are discussed in more detail in our Comprehensive Informed Consent document which we will ask you to review.
  • The photography or digital imaging you provide to us can only give a superficial view and may be inadequate to identify all areas of concern. Although we strive to provide excellent service using Teledentistry, treatment or recommendations based solely on Teledentistry may not allow adequate monitoring of oral conditions, treatment progress or unexpected responses to treatment.
  • When using electronic and digital communication in the provision of care, there is potential for the breach of confidentiality and/or inadvertent access of protected health information by someone other than your orthodontist, as well as a risk that a loss of electronic communication could mean the loss of Teledentistry services.
  • In-person office visits are preferred for the best orthodontic outcomes. Teledentistry involves risks that an office visit might avoid, and Teledentistry is best used when an office visit is impractical or in between regular office visits. Your orthodontist will use his/her best judgment in determining when Teledentistry is appropriate.
When we send you an email, or you send us an email, the information sent is not encrypted. That means a third party may be able to access the information and read it since it is transmitted over the Internet. If you receive an email, someone may be able to access your email account and read it.
  • HIPAA stands for the Health Insurance Portability and Accountability Act
  • HIPAA was passed by the U.S. government in 1996 in order to establish privacy and security protections for health information
  • Information stored on our computers is encrypted.
  • Most popular email services (ex. Hotmail®, Gmail®, Yahoo®) do not utilize encrypted email.
  • Email is a very popular and convenient way to communicate for a lot of people, so in their latest modification to the HIPAA act, the federal government provided guidance on email and HIPAA.
  • The guidelines state that if a patient has been made aware of the risks of unencrypted email, and that same patient provides consent to receive health information via email, then a health entity may send that patient personal medical information via unencrypted email.
  • For more information visit https://www.gpo.gov/fdsys/pkg/FR-2013-01-25/pdf/2013-01073.pdf.
By sending a request for virtual consultation with email you are accepting the terms and conditions of utilizing non-encrypted email to communicate health information.

By clicking I agree I am acknowledging that I understand the risks and limitations of teledentistry and hereby consent to forwarding patient-identifiable information to your orthodontist using electronic communications and consent to treatment using Teledentistry.